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Investigative interviewing : the conversation management approach / Eric Shepherd and Andy Griffiths.

By: Contributor(s): Material type: TextTextPublication details: Oxford Oxford University Press 2013Edition: Second editionDescription: xv, 556 pages illustrations 30 cmISBN:
  • 978-0-19-968189-1
  • 0-19-968189-9
Subject(s): DDC classification:
  • 363.254 23
Other classification:
  • Oepb
Contents:
Fundamentals: -- 1. The conversation management approach to investigative interviewing -- 2. Remembering and forgetting offence-related experience -- 3. Conversation: from everyday talk to ways of relating and changing minds -- 4. Telling and listening: disclosing and making sense of disclosed detail -- 5. RESPONSE: mindful behaviours for relationship building -- 6. Managing information -- 7. Active listening, observing and assessing -- 8. Right person, right place to interview, right time to interview, and right duration of interviewing -- 9. Right start, right question, and right manner of questioning -- 10. Assisting remembrance of offence-related detail -- 11. Responding to inappropriate or disruptive behaviour and to resistance -- 12. Evaluation: the last piece of the jigsaw -- Application: -- 13. Interviewing the witness: key considerations -- 14. Interviewing the developmentally disadvantaged witness: key considerations -- 15. Interviewing the developmentally disadvantaged witness: orientation and assessment (O&A) and investigative interviewing -- 16. Interviewing the suspect: key considerations -- 17. Interviewing the suspect who exercises the right to remain silent without handing in a defence statement -- 18. Interviewing the suspect who answers questions -- 19. Interviewing the suspect who produces a prepared statement -- 20. Interviewing in special circumstances

Previous edition: published as by Eric Shepherd. 2007

Includes bibliographical references and index

Fundamentals: -- 1. The conversation management approach to investigative interviewing -- 2. Remembering and forgetting offence-related experience -- 3. Conversation: from everyday talk to ways of relating and changing minds -- 4. Telling and listening: disclosing and making sense of disclosed detail -- 5. RESPONSE: mindful behaviours for relationship building -- 6. Managing information -- 7. Active listening, observing and assessing -- 8. Right person, right place to interview, right time to interview, and right duration of interviewing -- 9. Right start, right question, and right manner of questioning -- 10. Assisting remembrance of offence-related detail -- 11. Responding to inappropriate or disruptive behaviour and to resistance -- 12. Evaluation: the last piece of the jigsaw -- Application: -- 13. Interviewing the witness: key considerations -- 14. Interviewing the developmentally disadvantaged witness: key considerations -- 15. Interviewing the developmentally disadvantaged witness: orientation and assessment (O&A) and investigative interviewing -- 16. Interviewing the suspect: key considerations -- 17. Interviewing the suspect who exercises the right to remain silent without handing in a defence statement -- 18. Interviewing the suspect who answers questions -- 19. Interviewing the suspect who produces a prepared statement -- 20. Interviewing in special circumstances

Shepherd

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